Values and behaviours

At Johnnie Johnson Housing, we work under the guidance of a set of Values which underpin everything we do.

Our values are;

  1. One Team
  2. Pioneering
  3. Empowering
  4. Outstanding

One Team

All JJH colleagues work together as 'one' with colleagues, customers and other partners to deliver our vision and to drive maximum value for money for our customers. Effective communication lies at the heart of the one-team ethos; we listen and speak openly, treating all individuals with respect. As colleagues, we are all equally responsible for quality and success and we remain focussed on the services we deliver, overcoming any barriers, and finding solutions.

Pioneering

We have current and future customers at the heart of everything we do. With the social and political agenda for older people in mind, we are outward looking, we campaign and advocate on their behalf, we research current thinking and open up new areas of thought and development. We push for improvement in everything we do; learning about better ways of working, experimenting with new models of service delivery and testing new technology to generate better value for our customers.

Empowering

We offer customers choice about housing and services, enabling them to lead a good quality of life with the right level of independence. Every colleague in our team can contribute, inspire others and drive change. Leaders at every level in the organisation empower colleagues, customers and other partners to succeed individually, whilst achieving collective success.

Outstanding

We are committed to our customers and believe that we directly impact on their quality of living. We have a social heart and a business head. We are proud of the quality we deliver and believe our service and quality of living differentiates us from other providers.

Our behaviours are;

JJH Behaviours

One Team

We work as one team
We communicate effectively
We take a 'Can-do...' approach

Pioneering

We innovate and have the drive to succeed
We share our knowledge and learn
We employ creative and critical thinking

Empowering

We all set direction
We inspire others
We are effective at decision making

Outstanding

We are focussed on our customers
We are accountable for our results
Our business acumen allows us to succeed

 

Read more about our vision Living longer, living better