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Information for renters
As a customer of ours, we want to make sure you have all of the information you need to support your tenancy with us. Whether you want to know more about your service charges or understand your tenancy agreement in more detail, our website can answer most of those questions.
Tenancy information
Have you ever wondered what your tenancy rights were or wanted to know more about a certain policy or tenancy rule? As a rental customer of Johnnie Johnson Housing, we hope to be able to answer all of those questions for you here. Find out more.
Moving house
Sometimes you’re going to want to move home, you may need to downsize, alternatively you may need a bigger house. You may just want to move closer to relatives or your home may no longer be suitable.
Understanding your statement
As a resident, you will receive documents from us about your rent and, where applicable, your service charge.
Anti-social behaviour
Anti-social behaviour, or ASB, falls into three main categories personal, nuisance, or environmental and we are committed to tackling all forms of anti-social behaviour efficiently and effectively.
Manage your home with our Resident Portal
Pay your bills, check your account, arrange a repair… and more! Sign up to the resident portal where you can manage all aspects of your home online, 24 hours a day.
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Payments
Here you can make a safe and secure rent payment directly to us. Find out about ways to pay and find help and support with money matters.
Maintenance & repairs
We all know that from time to time you may need to report a repair to us or need advice on how to fix a problem around the home. The maintenance and repairs section of our website has everything you need to help rectify your problem.
Information for leaseholders & shared ownership
At Johnnie Johnson Housing, we have a home that’s right for you. Whether you’re looking for a house, bungalow or apartment, we’ll make sure we find the home you’ve always wanted. We offer two types of home ownership schemes – Shared Ownership homes (including bungalows and apartments) and Leasehold developments for the over 55s, both of these options offer you the right affordability to suit your budget.