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Help with heating costs
You may be eligible for help with heating costs, as well as other discounts and heating allowance grants associated with running your home.
Winter Fuel Payment and Warm Home Discount are two of the benefits that you could be entitled to
Warm Home Discount
The Warm Home Discount entitles you to money off your electricity bill for the Winter months and it is a one-off discount made by the Government to help you with your electricity bills in the colder months.
Winter Fuel Payments
You could be eligible for Winter Fuel payments if you were born on or before 5 October 1954? You could receive money towards your heating bills from the Government – you could be entitled to between £100 and £300.
Benefits and money advice
If you have any concerns about your finances, visit our money matters page for easy and helpful support and guidance. You can also talk to our friendly Income Services team by calling our Customer Service team on 0345 305 5335 and asking to speak to a member of our Income Services team.
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Payments
Here you can make a safe and secure rent payment directly to us. Find out about ways to pay and find help and support with money matters.
Maintenance & repairs
We all know that from time to time you may need to report a repair to us or need advice on how to fix a problem around the home. The maintenance and repairs section of our website has everything you need to help rectify your problem.
Anti-social behaviour
Anti-social behaviour, or ASB, falls into three main categories personal, nuisance, or environmental and we are committed to tackling all forms of anti-social behaviour efficiently and effectively.