Resident involvement

We aim to provide the highest standard of homes and services for all our residents. We want every one of our residents to have the opportunity to be heard and to be able to feedback on and develop our homes and services. That's why we have put in place a number of resident-only conferences, forums, workshops and groups that you can attend.

Customer Testimonial

Find out more about the latest events and what are residents are getting up to contribute to building happy communities.

JJH and Sanctuary Updates

Find out all the latest news and information on the Johnnie Johnson Housing partnership with Sanctuary.

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Customer Testimonials

We are continuously working to find ways to communicate and listen to what our residents think about our services, colleagues and properties.

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Latest Resident Stories

Keep up to date with our residents and hear the latest stories from them.

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Digital Support Sessions

Join our digital support sessions if you are looking to take your first step online, need support using our Resident Portal, or just have a question related to digital services or devices.

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Money Advice Sessions

Join our Money Advice Sessions to talk directly to our welfare team. These sessions will provide you with information and support on how to increase and manage your income and benefits, based on your circumstances. Find out more and book your place online now.

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Wellbeing Services

The wellbeing of our residents is important to us, as we want to help people to age well and live independently in their own home, for longer.

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What we've done to improve

We take your feedback and suggestions for improvement very seriously and always work to resolve issues and concerns as quickly as we can. In our efforts to be transparent and honest, we’d like to share what we’ve done to improve.

You said, we did

Have something to tell us?

If you need to get in contact with us before the next resident involvement event or group, please get in touch with our Customer Service team, who will be happy to help.

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