Complaints, compliments and feedback form

Make a complaint, compliment or give us feedback on a product or service you have received, by completing the form below.

Repairs and Property Maintenance Contact Form Icon
Repairs and Property Maintenance Contact Form
 Services and Colleagues Contact Form Icon
Services and Colleagues Contact Form

Contact us online

Our colleagues are passionate about delivering our resident promise of #LoveWhereYouLive, ensuring it is brought to life in the homes and the services we provide and customer service we deliver. We really value your feedback at JJH, and want to ensure we’re delivering outstanding services to our customers.

Thank you for taking the time to share your feedback, we will be in touch to discuss this with you further.

Please note: Once you submit this form a copy of the information will be sent to the email address provided.

Address(Required)
What is your complaint, compliment or feedback related to.
Please provide as much information as possible to help us direct your enquiry efficiently.
This will help us track any previous correspondence regarding your enquiry.
Drop files here or
Max. file size: 50 MB.

    Review our Talk To Us Policy and Complaint Handling Code Self Assessment

    Arrow 2 Complaint handling code self assessment
    Arrow 2 Our talk to us policy - complaints and compliments
    Other ways you can get in touch

    Other ways you can get in touch

    Talk to your Community Housing Officer (CHO). Write to Johnnie Johnson Housing, Eden Point, Three Acres Lane, Cheadle Hulme, Cheadle, SK8 6RL. Please note, our Customer Experience Team operates Monday 8.30am – 6.00pm, Tuesday – Thursday 8.30am – 5.00pm, Friday 8.30am – 1.00pm.

    Email us 0345 305 5335