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Rent payments
Want to make rent payments? You have come to the right place! Here, you can make a safe and secure payment directly to us using our online system. Click on the ‘make a payment’ button below. You will need your customer reference number to hand.
We’re here to help you as best we can.
Ways to pay rent
Take control of your monthly rental payments and find out the best ways to pay – we’ll show you how.
Benefits & money advice
If you have any money worries or need support with your benefits, we can help. You may find the help you need on our website, or you can call our Customer Experience Team and ask for a callback from a member of our Money Advice Team.
Understanding your statement
As a resident, you will receive documents from us about your rent and, where applicable, your service charge.
Manage your home with our Resident Portal
Pay your bills, check your account, arrange a repair… and more! Sign up to the resident portal where you can manage all aspects of your home online, 24 hours a day.
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Maintenance & repairs
We all know that from time to time you may need to report a repair to us or need advice on how to fix a problem around the home. The maintenance and repairs section of our website has everything you need to help rectify your problem.
Information for renters
As a customer of ours, we want to make sure you have all of the information you need to support your tenancy with us.
Information for leaseholders & shared ownership
At Johnnie Johnson Housing, we have a home that’s right for you. Whether you’re looking for a house, bungalow or apartment, we’ll make sure we find the home you’ve always wanted. We offer two types of home ownership schemes – Shared Ownership homes (including bungalows and apartments) and Leasehold developments for the over 55s, both of these options offer you the right affordability to suit your budget.