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Resident involvement
We aim to provide the highest standard of homes and services for all our residents. We want every one of our residents to have the opportunity to be heard and to be able to feedback on and develop our homes and services. That's why we have put in place a number of resident-only conferences, forums, workshops and groups that you can attend.
You said, we did
We take your feedback and suggestions for improvement very seriously and always work to resolve issues and concerns as quickly as we can. In our efforts to be transparent and honest, we like to share what we’ve done to improve.